Terms & Conditions

SMS (Text) & MMS (Multimedia Messaging) Patient Messaging Program 

Effective Date:  October 5, 2021

To opt-in to SMS (Text) & MMS (Multimedia Messaging) Patient Messaging Program, text ENROLL to 23984.  Participants who opt-in by text messaging will be automatically subscribed to receive periodic patient text messages and multimedia messages from the SMS (Text) & MMS (Multimedia Messaging) Patient Messaging Program. Message frequency may vary; up to 20 messages per month.

By submitting your information as set forth herein, you give us your express consent to use automated technology to call and/or text you on your mobile device at the wireless number you provided, for patient messaging and reminder alerts as well as periodic patient surveys. You also give us your consent to receive prerecorded messages sent for any reason using automated technology at that phone number. You are not required to provide this consent to receive care or conduct business with us.

Participants may unsubscribe/opt-out from the program at any time by sending the word STOP to 23984. For help and contact info, text HELP to 23984.

The Customer Evolution SMS (Text) & MMS (Multimedia Messaging) Patient Messaging Program text messaging service is provided, as is, without charge, outside of the standard text messaging and data rates for text messages sent and received from a participant’s mobile device according to the terms and conditions in his or her wireless calling plan (Message and Data Rates May Apply). This text messaging service may be subject to fees and charges imposed by a participant’s wireless service provider under his or her mobile plan. Text messaging and wireless service are not available in all areas. Not all mobile devices may be supported.  Customer Evolution is not liable for any delays or delivery failure by network operators.  Only U.S. telephone numbers are supported. 

For any questions or concerns call toll free, between 8:00 AM and 5:00 PM ET, Monday through Friday, at 1-877-714-3332 or email client.services@customer-evolution.com.

Text and multimedia messaging reminders, alerts and surveys are subject to Customer Evolution’s Texting & Multimedia Messaging Privacy Policy.

This SMS (Text) & MMS (Multimedia Messaging) Patient Messaging Program Terms & Conditions agreement is separate from and in addition to Customer Evolution’s website Terms and Conditions. Use of SMS and MMS service under this Agreement is governed by the laws of the State of Missouri.