Journey Manager

Support population health initiatives and manage dynamic connected care journeys such as expectant mom, bariatric and chronic care.

Admin View

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Patient View

Design

Build extensive patient journey maps with rule-based triggers.

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Events
Create personalized, dynamic events to engage and deliver desired outcomes.
Rules
Define journey-based rules to govern patient adherence.
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Triggers
Configure automatic triggers based on patient activity or non-activity.
Notifications
Design patient-friendly notifications via email, text, push or direct mail.
 

Enroll

Identify patients and invite them into targeted journeys.

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Segment
Identify patient populations that align with care journeys.
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Invite
Generate friendly, personalized invitations into patient journeys.
 

Achieve

Inform and empower patients with timely information and communications that will inspire action and improve outcomes. 

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Tasks
Create personalized tasks throughout the care journey.
Incentives
Reward patients for compliance along the journey.
Reminders
Provide friendly reminders when tasks go uncompleted.
Sequencing
Define desired task and activity sequencing.
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Inform

Targeted, relevant content and on-demand communication with providers via HIPAA-compliant text and video chat.

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Healthy
Newsfeed
Provide relevant news related to specific patient journeys.
Health
Tools
Provide engaging content and tools to improve health outcomes and answer frequently asked questions.
Secure
Chat
Optionally, provide secure chat capabilities between patients and providers.
Notifications
Keep patients up to date with new, targeted content.
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 Reward

Reward task completion with customizable points and perks.

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Rewards
Incent patient behavior with a robust catalog of rewards.
Tiers
Group and reward journey participants into achievement tiers.
Perks
Increase participation and engagement through special perks and privileges.
Analytics
Understand journey participation and outcomes at an individual or group level.