Can I build my own journeys with specific requirements?
Yes! The End²End™ service is configurable to meet any journey management needs, allowing health systems to match the target journey to nearly any form of desired journey map.
Is this solution DIY?
Nope! Customer Evolution’s End²End™ service comes with “full service” support. Through our proven framework and methodology, we conduct journey mapping exercises, configure our innovative platform to manage journeys –without disruption to your IT--, produce patient communication and reminders through the appropriate channel – web, mobile, text, email, fax and generate comprehensive management reports providing valuable insight into volumes, journey flows and other relevant information. Simple implementation. Effective solutions. Measurable impact.
Do you need to integrate to the health system EMR?
We can, but it’s not required! We have simplified integration to health system EMR platforms, but we can also operate on a stand-alone basis where preferred.