The Connected Care Journey Story Access Manager Module Journey Manager Module Loyalty Manager Module Referral Manager Module
LoyaltyFIRST
Healthcare Consumer

Access Manager

Enhance engagement through robust conversion, scheduling and pre-arrival management.

Admin View

Access Manager Admin View

Patient View

 

Find 

Drive patients to your services through a multitude of channels.

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Find
Doctors
Search for doctor by name, specialty, distance and more.
Find
Locations
Search for location by name, services offered, distance and more.
Symptom
Checker
Provide helpful facts and frictionless connections to your providers.
Access Manager Find Provider
Email
Communications
Personalized email communications to connect and invoke action.
Direct
Mail
Personal direct mail campaigns to engage and provoke action.
Push
Notifications
Drive deeper engagement through mobile push notifications.
 

Convert

Convert new patients with engaging and informative features.

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HRAs
Collect health information and connect patients to needed services.
Select
Doctor
Provide frictionless access to your provider services.
Forms
Fun, interactive forms for simplified on-boarding.
Access Manager Convert Patients
Surveys
Easy, engaging surveys for patient feedback.
Select
Location
Provide frictionless access to location services.
Event
Registration
Accessible event calendar for classes and activities.

 

 

Schedule

Provide easy scheduling tools for prospective patients.

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Make
Appointment
Real-time and/or batch appointment scheduling with your participating providers.
Add
To
Calendar
Reduce "no-show" rates by integrating a user's device calendar functions.
Access Manager Schedule Appointment
Request
Assistance
Provide easy-to-access assistance with appointment scheduling.
Intake
Forms
Easily capture patient in-take information using fun, patient-friendly forms.
 

Prepare

Ensure patients arrive prepared and on time.

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Appointment
Reminders
Help to ensure timely patient arrivals.
Lyft/Uber
Help patients arrange for appointment transportation with integrated 3rd party apps.
Access Manager Prepare
Preparation
Notes
Easily facilitate pre-appointment instructions.
Forms
Capture needed information and signatures prior to appointment arrival.
 

 Arrival

Wrap your patients in a seamless process and stress-free arrival.

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Check
In
Automate check-ins and provide required registration forms.
Service
Recovery
Capture and react to patient feedback in real-time.
Wayfinding
Easily navigate patients to the proper location.
Lyft/Uber
Coordinate patient transportation after the encounter has ended.